Required Files: None
This is a sample script that can open a ticket, add some time, and close the ticket.
Edit lines, 2, 3, 4 (Number of minutes to add to the ticket), 7 (Subject), 12 (Notes)
Import-Module $env:SyncroModule $subdomain = "SUBDOMAIN" $email = "ValidEmailAddress" $duration = 5 $result = Create-Syncro-Ticket -Subdomain $subdomain -Subject "SOMETHING SOMETHING on $env:computername" -IssueType "Other" -Status "New" write-output $result $ticket = $result.ticket.number $customer_name = $result.ticket.customer_id $startAt = (Get-Date).toString("o") Create-Syncro-Ticket-TimerEntry -Subdomain $subdomain -TicketIdOrNumber $ticket -StartTime $startat -DurationMinutes $duration -Notes "Automated system performed task." -UserIdOrEmail $email ########### Custom stuff goes here ################### ## Do something here. Maybe assign the result to a variable. ## ## Then you could maybe post the reult to ## ## Update-Syncro-Ticket -Subdomain "SUBDOMAIN" -TicketIdOrNumber $ticket -Status "In Progress" -CustomFieldName "Automation Results" -CustomFieldValue "Results here for example" ####################################################### Update-Syncro-Ticket -Subdomain $subdomain -TicketIdOrNumber $ticket -Status "Resolved" |